Privacy Policy

At THE-MOWER, your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

Section 1 – What Information Do We Collect?

When you purchase something from our store, as part of the buying and selling process, we collect personal information such as your name, address, and email address. When you browse our store, we automatically receive your computer’s internet protocol (IP) address, which helps us understand your browser and operating system. With your permission, we may send you emails about our store, new products, and other updates.

Section 2 – Consent

When you provide us with personal information for a transaction — such as verifying your payment method, placing an order, arranging a delivery, or processing a return — you consent to us collecting and using it for that specific reason only. If we request your personal information for a secondary reason such as marketing, we will either ask you directly for your expressed consent or provide you with an option to decline. If you opt in but later change your mind, you may withdraw your consent at any time by contacting us at +1 (704) 309-5572 or emailing support@the-mower.shop.

Section 3 – Disclosure

We may disclose your personal information if required by law or if you violate our Terms of Service.

Section 4 – Payment

If you make a purchase through our payment gateway (Stripe), your payment information is processed securely and encrypted in accordance with the Payment Card Industry Data Security Standard (PCI-DSS). THE-MOWER does not store, process, or have access to your full payment card details. Payment data is handled directly by Stripe and retained only for as long as necessary to complete your transaction. Stripe complies with PCI-DSS standards as managed by the PCI Security Standards Council, which includes major brands such as Visa, Mastercard, American Express, and Discover.

Section 5 – Third-Party Services

Third-party providers engaged by us will only collect, use, and disclose your information as necessary to perform services for us. Some providers, such as payment gateways and payment processors, have their own privacy policies regarding the information we must provide for purchase-related transactions. We recommend reviewing their privacy policies to understand how your personal information will be handled. Once you leave our website or are redirected to a third-party website, you are no longer governed by this Privacy Policy or our Terms of Service.

Section 6 – Security

We take reasonable precautions and follow industry best practices to ensure your personal information is not lost, misused, accessed, disclosed, altered, or destroyed. Payment information is encrypted using Secure Socket Layer (SSL) technology and stored with AES-256 encryption. While no transmission method over the internet or electronic storage is 100% secure, we comply with all PCI-DSS requirements and implement additional industry standards.

Section 7 – Cookies

We use cookies to improve your browsing experience. These include session tokens that allow our store to function correctly, cookies that track visit counts, cart storage cookies that persist for up to 2 weeks to retain your cart contents, and secure session identifiers. You may choose to opt out of non-essential cookies at any time through your browser settings.

Section 8 – Age of Consent

By using this site, you confirm that you are at least the age of majority in your state or province of residence. If you are of the age of majority and provide consent, you may allow your minor dependents to use this site.

Section 9 – Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time, so please review it frequently. Any updates will take effect immediately upon posting. If we make significant changes, we will notify you here. If our store is acquired or merged with another company, your information may be transferred to the new owners so we can continue providing services to you.

Section 10 – Your Rights

You have the right to access, correct, or request deletion of your personal information. We comply with applicable data protection laws, including GDPR and CCPA where applicable. To exercise any of these rights, please contact us using the details below.